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Privacy Policy

Effective Date: April 04, 2026

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Introduction

ZArabia (“we,” “us,” or “our”) is a specialized Zoho consulting division of ETD Marketing & Events FZELLC. We respect your privacy and are committed to protecting your personal data. This Privacy Policy informs you how we look after your personal data when you visit our website (zarabia.me) and tells you about your privacy rights and how the law protects you in jurisdictions including the UAE, KSA, Qatar, and beyond.

1. The Data We Collect

We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped as follows:

  1. Identity Data: Includes first name, last name, username or similar identifier, and title.
  2. Contact Data: Includes billing address, email address, and telephone numbers.
  3. Technical Data: Includes Internet Protocol (IP) address, your login data, browser type and version, time zone setting and location, and operating system and platform.
  4. Profile Data: Includes your interests, preferences, feedback, and survey responses.
  5. Usage Data: Includes information about how you use our website, products, and services.

2. How Your Personal Data Is Collected

We use different methods to collect data from and about you, including:

  1. Direct Interactions: You may give us your Identity and Contact Data by filling in forms (such as our “Free Consultation” form) or by corresponding with us by post, phone, email, or otherwise.
  2. Automated Technologies: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns.
  3. Third Parties: We may receive personal data about you from various third parties and public sources, including Zoho Corporation.

3. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  1. Performance of Contract: Where we need to perform the contract we are about to enter into or have entered into with you regarding Zoho implementation or support.
  2. Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  3. Complying with Regulations: Where we need to comply with a legal or regulatory obligation (e.g., UAE/KSA VAT compliance records).

4. Data Security and International Transfers

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way.

  1. Zoho Ecosystem: As a Zoho Partner, we utilize Zoho’s secure infrastructure. Data may be stored on servers located outside your home country, depending on your Zoho Data Center (e.g., US, EU, or India).
  2. Confidentiality: Access to your personal data is limited to those employees, agents, and contractors who have a business “need to know.”

5. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to request access, correction, erasure, or restriction of processing. Please get in touch with us at marhaba@zarabia.me to exercise these rights.